Webloyalty news and archive

The AI Arms Race: Fashion giants leaping ahead

Artificial Intelligence (AI) is on the rise as retailers race to create the most engaging, personalized experiences for customers. In fact, AI in the industry is expected to exceed 8 billion US dollars by 2024. This year’s Digital Innovations Report has shown that retailers across all sectors are adopting AI to their advantage, including...

RetailFeatured

Five smart new ways to avoid online cart abandonment

Recent research from ContentSquare has revealed that the most frequently abandoned online shopping cart item is clothing, with 40 per cent of purchases being discarded at checkout. Coming above technology and homeware purchases (18 and 16 per cent respectively) this is clearly an area that needs attention from the fashion industry. When online...

Management

Bringing online shopping to (real) life

It’s the challenge of our times for retailers: you have a physical store and an optimised website, with customers who move fluidly between the two. So how do you merge the two? As consumers have embraced online shopping because of the ease and convenience it offers, bricks and mortar shops have increasingly become where people go to discover and...

Report

2/3 of UK retailers use secondary revenues against margin squeeze

Two-thirds of UK retailers are using secondary revenue methods to tackle margin squeeze and boost their profitability according to new research from Webloyalty and the British Retail Consortium (BRC). As more and more retailers across the country are faced with shifting consumer shopping habits, increasing costs following the drop of the pound...

RetailFeatured

Rise of the machines: what to expect from AI in 2017

The last year has been characterised by uncertainty, unpredictability and change both on a global political scene and in retailing. In particular, technology has been developing at such an accelerated pace that what’s cutting edge in January becomes old news by June. Nowhere has this been more notable than in the retail sector. 2016 saw some...

RetailFeatured

An evolving industry: emerging trends in festive fashion retail

The festive shopping season is traditionally the busiest time of year for retailers, both online and on the high street. Last year however, fashion retailers were caught out by a blast of unseasonal weather and saw a significant fall in sales volume, down 4.2 percent compared to 2014. According to the Office for National Statistics, this decline...

RetailFeatured

Managing profitability during changing seasons

The seasons are changing and Autumn is finally here, but over the past couple of months, many fashion retailers have faced hard times as warmer weather has kept consumers out of shops. So how do you manage profitability during seasonal changes, especially when they can be so volatile? Reports from BDO show that high street sales dropped by 2.8...