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Nordstrom to open two service hubs in New York

By Marjorie van Elven

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Nordstrom is committed to expanding its presence in New York City. The retailer has announced the opening of two Nordstrom Local service hubs, one in the West Village and another one on the Upper East Side. They will offer services like online order pick-up, tailoring and styling, as well as hosting events for Nordstrom’s Nordy Club members and the public.

"The expansion of our local market strategy in NYC is a cornerstone of how we will improve service to our customers. NYC represents our largest online market and we know when we open physical stores it complements our online presence and increases sales", Nordstrom’s President of Stores, Jamie Nordstrom, explained in a statement, adding that Nordstrom Local is an important component of the company’s retail strategy as it allows the retailer to engage with customers more closely.

Nordstrom also intends to open a 320,000 square-foot flagship store in New York City in October.

Founded in 1901 as a shoe store in Seattle, Nordstrom currently operates over 370 stores across the United States, Canada and Puerto Rico.

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