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Reiss partners with OneStock to optimise omnichannel logistics

By Huw Hughes

Feb 17, 2020

Reiss has announced a new partnership with order management specialist OneStock to help optimise the British fashion brand’s omnichannel logistics operations.

The British retailer, which operates in 15 countries and trades from over 230 stores worldwide, will implement OneStock’s optimised order management system (OMS), allowing it to fulfil digital and in-store orders from any stock location.

The project will be launched in multiple stages, beginning with the UK market in the second quarter of 2020. “In this initial phase, Reiss will use the technology to obtain a holistic view of its inventory, then deploy a range of unified commerce services including ship from store, return in-store and click and collect,” OneStock said.

Later phases will allow Reiss to use order management technology to fulfil partner web orders directly via its US distribution facility. In the US, the retailer currently sells via Bloomingdale’s and Nordstrom as well as standalone stores. With the new technology, Reiss will be able to “offer a wider product range with greater stock availability to Bloomingdale’s and Nordstrom customers while removing existing stock allocation constraints,” according to OneStock.

“We needed a strong solution to manage an increasing number of orders,” said Ian James, chief information officer at Reiss. “We have chosen OneStock for its ability to enhance our complex IT environment. Its modular functional coverage allows us to introduce change quickly and flexibly.”

Romulus Grigoras, CEO of OneStock, added: “International business development is a priority for Reiss. Putting OMS at the heart of its customer proposition and engaging in drop ship capabilities with international partners will be pivotal for future growth.”

Photo credit: Reiss, Facebook