SNIPES Head Manager

Full Time Hourly

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip-hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

Overview: The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives

Responsibilities

Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales plan
Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
Ensure the payroll budget is met without compromising our customers’ expectations
Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue
Responsible for building a strong team that delivers sales and profit results
Provide honest and effective leadership with integrity that builds a performance-driven culture
Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
Identify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
Recognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedback
Identify succession opportunities with associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancement

Key Partners

Store Management
Human Resources
District Manager
Asset Protection

Qualifications

Must be at least 18 years of age
2+ years of previous experience as a retail manager
High School Diploma or equivalent; College degree a plus but not required
Able to respond to store alarm problems as needed
Excellent communication and organizational skills
Strong drive to achieve results
Takes initiative and has problem solving skills
Candidate will be required to stand for long periods of time throughout their shift.
Lifting between 15-30 pounds.

Skills & Cultural Success Factors

Enthusiasm for the brand
Strong customer service skills
Excellent communication skills
Strong problem solving skills
Team player with the ability to lead a team
Disciplined and self-motivated
Goal oriented
Adaptable and flexible
Fast learner

Benefits with SNIPES

Generous Employee Discount
Paid Holidays
PTO (Paid Time Off)
Bonus Plan
Affordable Health Insurance
Retirement Contributions

Note:

Job descriptions are used for informational purposes only, are not to be considered all-inclusive of responsibilities within a position and may change periodically with or without notice. In addition, we reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time for any position. Job descriptions do not alter the at-will policy of the Company, meaning that the employee or employer can terminate employment at any time, for any reason, with or without cause.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.

Head Manager

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