Maintenance Technician 3 - Walnut Creek

Job Description

The Maintenance Technician 3 will assist in leading a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role will support the Facility Manager (FM) to ensure store equipment and building systems are fully operational and maintained in a manner to ensure maximum efficiency. A Maintenance Technician 3 will execute on the following key themes:

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are fully operational by applying advanced technical skills and industry knowledge.

• Responding to daily break-fix and on-demand requests, advanced troubleshooting, and support in delegating generated workorders to Maintenance Technician II and I.

• Communication with Store Leadership including participating in store meetings, supporting vendor relations, and assisting with administrative items such as ordering parts and setting up meetings

In addition to developing your skills, you will mentor Maintenance Technician 1 & 2s to grow in their roles. This position will support multiple Nordstrom Stores and Nordstrom Rack locations within a business area and assist in managing suppliers to ensure contractual obligations are met.

A day in the life…

• Promote a safe working environment by following all safety procedures. Act as a safety champion for adherence to safety and health rules by following proper LOTO (Lock Out Tag Out), PPE (Personal Protective Equipment), ergonomics, working at heights and machine guarding.

• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.

• Troubleshoot electrical and mechanical problems related to all Store Operations and respond to store emergencies, being present if needed. (Traveling to multiple locations as needed)

• Lead and perform both on demand and planned monthly, quarterly, semi-annual, and annual Preventive Maintenance on all critical and non-critical equipment with proper documentation and the ability to delegate to and mentor other technicians on system(s) accuracy

• Operate and monitor building controls, critical and non-critical building systems, and associated equipment.  Troubleshooting alarms, verifying proper building operation (EMCS command).

• Perform manual labor tasks such as loading, unloading, lifting, and moving materials.

• Assist with administrative task such as parts ordering, PO# creation, vendor management.

• Act as the face of the facilities business in place of the FM by helping to attend store meetings and vendor/project meetings. Clearly document and share notes on outcomes.

• Assist FM with technical training of new employees on equipment and/or building systems.

• Communicate, coordinate, and assist in work with outside contractors, vendors, and Property Managers/Landlords as well as in store business partners.

You’ve got this if… 

• High School Diploma/GED required. Associates or higher degree from a vocational school or college preferred 

• Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours are required

• Ability to travel to multiple locations is required.

• 5+ years of experience of hands-on facilities with an emphasis in mechanical, including but not limited to: HVAC and refrigeration, plumbing, electrical and mechanical skills to perform facilities and equipment repairs. 

• 5+ years of experience conducting predictive and preventative maintenance procedures 

• Proficient in reading and using electrical schematics and blueprints to troubleshoot and correct problems 

• Previous experience with a Computerized Maintenance Management System (CMMS)

• Able to troubleshoot basic input and output functions. Low voltage signal tracing and troubleshooting of logical devices. 

• Able to work without supervision and appropriately meet multiple deadlines. Must be highly self- motivated. 

• Ability to communicate effectively and comfortably with all organizational levels. Must include written and verbal skills. 

• Strong dedication to supporting facilities by working in a safe, customer focused manner.

• Ability to use technology such as smart phones, tablets, computers, web-based applications, building automation systems, etc.

• Physical requirements include but are not limited to stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 49 lbs max.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at . 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the for relevant information and guidelines.

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$33.75 - $54.00 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf