We believe that clothes — and how you make them — can make a difference.

Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.

A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values.

The purpose of this position is to lead a Levi's® Store with an annual volume of $15 million or more to profitable growth and build brand equity through superior strategies and execution of Store Operations. The Senior Store Manager will supervise multiple managers with direct and indirect reporting relationships as well as manage the development and implementation of the stores business strategies designed to support the customer and associate experience and achieve growth goals.

Key Responsibilities:

Leverage corporate partnerships to gain business intelligence to drive the localized business and, in turn, provide feedback and guidance to inform the global business
Coach, train and follow up with all managers within the store to ensure that customer service, operational and visual merchandising standards are met and maintained
Develop an in-store leadership team through the Brand Service Leadership program and other training opportunities
Through the in-store leadership team, manage the entire store team and ensure that the team is fully trained on product knowledge and the history and heritage of Levi Strauss & Company
Ensure that all communication from LS&Co. leadership is cascaded appropriately to the entire store team
Ensure the successful implementation of Levi's® Stores customer service and sales philosophies
Meet or exceed daily established store sales and performance goals by modeling sales performance, setting goals, and continuously coaching the store team
Provide effective leadership by training employees and assigning tasks as appropriate
Set and enforce performance standards
Direct all efforts around employee recruiting and selection, supervision, evaluation and the retention of top talent
Serve as a leading example of operational excellence
Pilot new programs as directed by the Home Office
Identify trends, evaluate processes and recommend programs and initiatives that drive sales and deliver operational excellence
Ensure the effective administration of Levi's® Stores loss prevention, inventory control and safety and security programs
Ensure proper control is maintained over all company assets and merchandise within the store including cash and inventory and enforce fire codes and personal safety rules
Effectively manage payroll for the store
Oversee physical inventory preparation and counts
Recommend merchandise replenishment plans based on store capacities and sell through
Recommend new products to positively impact sales
Maintain store appearance in accordance with Levi's® Stores visual presentation standards and general housekeeping procedures
Attend/participate in merchant association meetings and functions, mall management meetings and events, and convention and visitor’s bureau meetings and functions as necessary
Recruit and increase business by implementing relationship marketing through retail promotional activities and community involvement
Participate in District Manager regional and company conference calls and meetings/events as needed

Basic Qualifications:

Bachelor’s Degree (9+ years of combined college education and work experience may be substituted for a degree)
Minimum 7 years of retail management experience including a minimum of 3 years retail management experience in a high volume setting

Additional Qualifications:

Strong interpersonal and communication skills (verbal and written)
Strong business acumen
Ability to enable the management and development of store team
Excellent time and project management skills

LOCATION

Orlando, FL, USA

FULL TIME/PART TIME

Full time

Sr Store Manager, Levi’s® - Orlando Vineland Premium Outlets - Orlando, FL

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