Location: 1500 New Britain Ave West Hartford, Connecticut 06110Employee Type: Regular

We offer a creative and friendly environment with plenty of opportunity for advancement.

Who We Are

Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.

What You’ll Do

Our Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising. Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales. Boutique Team Leader responsibilities include:

Guest Experience

Cultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.

Leadership

Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team.
Providing consistent developmental feedback that empowers and motivates your team.
Acting as a liaison between the Boutique Team, Field, and Corporate partners.

Talent

Attracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team.
Building bench strength for the boutique by preparing team members for the next level of responsibility.
Coaching, training, and developing team members to the behaviors that create success in their roles.
Managing performance fairly, consistently, and on an ongoing basis.
Establishing open, candid, and trusting professional relationships with team members.
Exhibiting a high degree of personal integrity and hiring a trusted, reliable team.

Operations & Visual

Leading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures.
Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently.
Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget.

What You’ll Get

A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Medical, Dental, Vision, and Life Insurance available
Paid Parental Leave

Position Requirements

Several years of experience in a specialty retail store leadership role
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidays

Physical Requirements

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs

We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca’s, we encourage you to apply today.

francesca’s is an equal opportunity employer. francesca's understands our team members contribute to our growth and we invite you to help us continue our success.

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