2013 aero news and archive
Core principles, customers still key claims retail study
The retail market is changing but shoppers’ priorities remain the same. That is the crux of the 2013 Achieving Excellence in Retail Operations (AERO) study conducted by management consulting firm A.T. Kearney. Retailers in more than 20 countries around the globe, of which 30 percent were apparel-related, answered over 100 questions regarding...