agentic commerce news and archive

7 in 10 US consumers use AI to shop, reshaping how Americans make their purchases

Artificial intelligence continues to reshape consumer behavior, with nearly seven in ten Americans using AI to shop for products and services, according to a new survey of 2,000 US adults from integrated marketing agency LDWW. 71 percent of those surveyed said they expect to rely on AI even more in the years to come, as AI becomes a mainstream...

Featured

Retail

Study: European e-commerce to grow despite challenging consumer climate

European digital commerce is projected to grow by 6 percent annually until 2029, despite the challenging consumer climate. According to the authors of the McKinsey study, “Europe’s new e-commerce agenda: How AI is resetting growth and competition”, this not only indicates “remarkable resilience” but also describes a fundamental shift. Artificial...

Retail

ING forecast: ‘agentic commerce’ to further shrink brick and mortar retail

Amsterdam - Following the rise of e-commerce and social commerce, the emergence of agentic commerce is placing further pressure on brick and mortar stores. This is according to a new market analysis by ING Group. Agentic commerce helps consumers shop via autonomous AI agents that independently select and purchase products for the online...