Oracle news and archive

Next apologises after IT failure left staff underpaid

Next has issued an apology to its staff after the integration of a new computer system failed and left many underpaid for months. The British retailer has been working to resolve issues caused by outsourcing its payroll functions to Oracle, a US technology company, which it struggled to merge with its own software. Initially reported by the...

Retail

Prada to optimize retail and shopping experiences with Oracle technology solutions

Italian luxury group Prada announced it is adopting a suite of Oracle advanced technological solutions to support efficiency throughout the company’s retail processes. The technology will help the Prada Group analyze historical data and current market demands across its network of 634 stores, better-informing business decisions and providing a...

Report

Laura Ashley looking to boost online experience

Home furnishings, fashion and furniture retailer Laura Ashley has selected Oracle Commerce Cloud to enhance its online customer experience. Laura Ashley tasked Oracle to create a seamless, integrated customer experiences across traditional and digital channels as well as to enhance its inventory management to “meet growing demand for custom,...

RetailFeatured

Report: Retailers out of sync with customer loyalty expectations

Retailers are out of sync with customer loyalty, according to a study by Oracle. Titled: “Retail 2018: The Loyalty Divide,” the study audited 13,000 global consumers across retail and hospitality in five key markets, including the UK, France Germany, India, USA, Brazil, Australia and China. The findings clearly show retailers are out of touch...