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6 new consumer mentalities changing the retail industry

”There's no such thing as an online retailer or offline retailer anymore. Everyone should become both.” Pernille Kok-Jensen, Trend Director at Dutch qualitative research agency Mare, shared her predictions on the future of retail during the 2018 edition of the Amsterdam-based trade show, Modefabriek. Kicking off the eye-opening talk, the Trend...