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Retail

Neiman Marcus changes approach to retail innovation

Neiman Marcus intends to shut down its retail innovations lab. Called the Neiman Marcus iLabs, the platform had been operated by Scott Emmons since 2012. Emmons announced his departure from the retailer to join consultancy firm TheCurrent Global as he no longer believes retail innovation can happen in-house. Operations continue to transform...

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Retail|INTERVIEW

Consumers crave retail evolution, not another pop-up experience

2019 will be the year that retail changes, if you ask TheCurrent Global. “The customer is just craving for evolution of retail, And they’re really craving for the retailers to give it to them,” the consultancy firm’s CEO and co-founder, Liz Bacelar, told FashionUnited. Today’s consumer understands certain elements of the current retail...

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Retail

Neiman Marcus iLabs exec no longer believes in internal teams

The founder of the Neiman Marcus iLab contends retailers are hindering innovation - a surprising theory from a retail executive who six years ago had helped develop an innovative program to use technology to improve the consumer experience. With this background and strong stance on the state of the retail industry, Scott Emmons has joined...

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