London - Prior to the event, it was already clear that the theme of AI would be unavoidable at the World Retail Congress in London. Although it is still a hot topic, the hype and initial panic have given way to reflection and well-considered steps. There were certainly advocates and fans of AI. Scott Price, chief executive officer of DFI Retail...
May 26, 2025
London - One of the best speakers at the World Retail Congress 2025 was Helena Helmersson. The former CEO led the Swedish H&M Group for several years and recently became the chair at material innovation company Circulose. In London, during a compelling keynote speech, she urged all professionals present to refocus on sustainability. Helmersson...
May 16, 2025
The Chalhoub Group contributes to the success of luxury brands through joint ventures and distribution agreements. Although diverse luxury fashion houses recently saw their sales and profits decline, chairman and former chief executive officer Patrick Chalhoub sees no reason to worry about the luxury industry. Chalhoub was interviewed at the...
Swiss sportswear brand On has not been an underdog for some time. The brand has recorded significant growth for years and is now ranked among sports brands such as Nike, Adidas and Puma. It also means that On has made the journey from start-up to scale-up to global company. That is why the company is now re-evaluating what it needs, commercial...
Today, consumers are used to making online purchases with a single click, whether it be via a social media channel, an app, or a store platform. They expect to receive online deliveries in 30 minutes or less and shop in virtual stores in the metaverse. Rather than physically trying on clothes, they use augmented reality smart mirrors from the...
May 16, 2024
Michael Ward, managing director of Harrods (London), and Nicolas Houzé, CEO of Galeries Lafayette (Paris), have shared their expert advice at the World Retail Congress, the international event for retail professionals that kicked off on Tuesday and concludes its talks today, April 18. Host Selvane Mohandas du Ménil asks the two major retail...
Apr 18, 2024
The World Retail Congress (WRC) 2024 opened its doors today, April 16, 2024, at the Hyatt Regency Paris Etoile in the French capital. It will run until Thursday, April 18. The event brings together the leaders of the global retail industry to discuss strategies for driving retail success across all sectors. It's a high-level forum for senior...
Apr 16, 2024
In today's ever-evolving retail landscape, balancing immediate hurdles with future growth is crucial for success. High inflation, the lingering effects of the pandemic, and geopolitical tensions present retailers with soaring costs and consumers with financial strains. However, some retailers have flourished amidst these adversities thanks to...
Jan 19, 2024
Jan 11, 2024
In today's ever-evolving retail landscape, it's increasingly evident that managing a business requires a fine balance between addressing immediate challenges and paving the path to long-term success. With inflation reaching its highest point over the last three decades, combined with the after-effects of the global pandemic and the ongoing...
Jan 5, 2024
Almost a year ago Europe’s newest concept store Wow Concept opened its doors for the first time, an innovative proposal that landed on Gran Vía boulevard in Madrid. It marked a new chapter in the career of Spanish businessman Dimas Gimeno who is the former president of department store chain El Corte Inglés and now founding partner and president...
May 1, 2023
For yet another year, this week the World Retail Congress brought together some of the world's most important leaders in fashion and retail as drivers of consumer trends and representatives of the current state of retail. The 2023 edition of the WRC took place in Barcelona. Experts from retailers such as Mango, Primark, Zalando, Sephora, Spanish...
Apr 28, 2023