Keeping customers wait in line can cost U.S. retailers up to 100 billion per yearDon't get left behind. Access the in-depth fashion industry analysis you need to succeed. Subscribe now for exclusive content.Email addressContinueOR CONTINUE WITHGoogleLinkedInCOVIDwaitRelated NewsBusiness| FeaturedMemberIs Ralph Lauren’s CEO being overly conservative regarding Covid recovery?Ralph Lauren (NYSE:RL) shares shred almost 10 percent Thursday after the fashion retailer’s CEO Patrice Louvet warned in a call with analysts that “We’re not completely done with Covid.” The company restored their dividend, suspended due to the pandemic, but it wasn’t enticing enough for investors to either buy or hold onto their shares. “This...May 21, 2021