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H&M to increase UK return fees

Swedish fashion giant H&M is joining the widening group of retailers increasing their return fees in a bid to tackle alleged abuse of the policy. From February 3, 2025, the company will be increasing its fee on returned items from 1.99 pound to 2.95 pounds, which will be deducted from refunds made by all UK customers. The fee will not be applied...

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Shoppers are feeling the January blues

In a sobering assessment of Britain's retail landscape, the latest British Retail Consortium (BRC) opinion consumer confidence survey reveals a nuanced picture of economic anxiety. Consumer confidence has taken a significant hit, with expectations for the state of the economy plummeting to a new low of -34 in January, a marked decline from...

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