Management |ANALYSIS
This year’s online shopping balance sheet for U.S. retailers:online returns to reach 41.6 billion dollars
New York – The year will end with a bittersweet taste for retailers in the U.S., as even if online sales modestly inched up in November and December, the estimated volume – and cost – of returns of those items purchased online is expected to hit record heights, setting the total estimated cost of online returns at 41.6 billion dollars. A new...
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