Osprey: Free pack repair services for better sustainability
Maximum adventure for our consumers, minimum landfill for the planet
Osprey have been manufacturing high-quality backpacks since 1974, and whilst we are known for our technical and durable products, we are also making huge steps towards sustainability.
From forest trails to mountain peaks to beach breaks, we endeavour to leave the world better than we found it by continuing to evolve our processes, ensuring we leave as little trace as possible. That includes building the most durable products, introducing high-quality recycled materials, implementing better chemistry and offering our All Mighty Guarantee.
The Osprey All Mighty Guarantee is a service available to Osprey consumers in need of pack repairs. Sustainably-built backpacks are a huge step forwards for the environment, but we also aim to keep all backpacks in use and in the outdoors for as long as possible. That means maximum adventure for our consumers, minimum landfill for the planet.
How does it work?
Simply put, should you find any defects in the way your pack has been built, Osprey will repair or replace it free of charge within its reasonable lifetime. While the All Mighty Guarantee mainly focuses on pack defects, we will still do what’s possible to repair your pack if any damage has been caused by wear and tear or accidental damage. Although limitations on stock, colour or fabric may vary from the original, Osprey will do what they can to bring your pack back to a functional state, so you can plan for your next adventure stress-free.
When it comes to costing, you will only pay for the initial shipping cost of sending the pack to Osprey to be repaired. Pack repairs are then performed free of charge (*excluding mechanical repair on wheeled travel packs). We also cover the cost of returning the pack to you.
With the Osprey All Mighty Guarantee, we are making great progress into keeping waste out of landfill. But, even if your current pack has reached its last trip, Osprey has made sure that your next one will not make a dent on the environment.
As a bluesign® System Partner, Osprey uses bluesign® approved and recycled materials, submitting to third-party labs for auditing, and adhere to the bluesign® Restricted Substances List [RSL] keeping harmful chemicals out of the environment. In addition, paper is recycled and FSC-certified, and all poly bags are made from 100% recycled and recyclable content.
On a mission to protect the planet we all love to explore; Osprey is also committed to supporting initiatives that give back to people and the planet. From supporting environmental projects including Nimsdai Purja’s K2 Mountain clean-up, providing funding for EOCA conservation projects across the globe to ensuring our end-of-life backpacks are donated to universities and colleges for sustainability projects and waste reducing incentives.